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Logging in for the first time

You have just been added as a user to the ProductRecallNZ account for your organisation - What now?

Step 1: If you have been added as a user to your organisation, you should receive an email like this. The first task will be to activate your account. You can see your username, attached organisations and roles in this email.

To activate your account, please click the activation link in the email. 

Step 2: When you click on the above link, you will be directed here. You can refer back to the email to find out your username (which should be the same as your email). Please enter it on this page and click the 'Reset Password' button. When you have done this, red text should appear below the buttons, letting you know that an email has been sent. Please refer back to your email account to find this email.

Step 3: Here is an example of what the password reset email will look like. Please click the link in the email to reset your password. Please be aware that this link will expire after 50 minutes!

Step 4: The reset password link will take you to this screen. Here, you must enter your username and then create a password which contains 8 character or more, including at least 1 number and 1 special character (such as @ ! $ ? ). When you have completed this, please press 'Reset Password'. 

Step 5: You will now be prompted to login using this new password. Enter your username and password, then press 'Log In'.

Note: Each time you login, you will be accepting the terms and conditions for using ProductRecallNZ. Please review these the first time you login to the system. 

Step 6: When you have successfully logged in, you should be taken to either the 'Initiated Notifications' or 'Received Notifications' screen, depending on the type of user you are.  

 

 

 

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