This is a walk-through guide of how to fill out the "Non-subscribed Recipients" template while creating a new notification for a recall or withdrawal on ProductRecallNZ.
Recipients who need to be notified of the recall or withdrawal but are not registered with ProductRecallNZ.
Adding these recipients will send them a notification email with some notification details including contact, product and handling information but they will not be able to login or report back if they have affected stock.
If a non-subscribed recipient needs to be notified of this recall/withdrawal, please enter the details into the three fields and click 'Add to Notification'
Uploading Multiple Recipients
If you have many non-subscribed recipients to upload, You may use a CSV file to bulk upload these, using the provided template. This will make the process of adding multiple recipients faster.
Step 1: Download the file
Step 2: Open the downloaded template and add the recipients into the template. Make sure that the details are under the correct heading.
Step 3: Save the file in a place you can easily find it (Keep the file in .CSV format)
Step 4: Upload the file into ProductRecallNZ
Step 5: You will see that all recipients within the CSV file have been uploaded and can be reviewed on the 'Non-subscribed Recipients' tab.
Please note: Please ensure that the correct data is entered under the correct heading to make sure that the information goes to all recipients.