1. Ensure you're using the correct URL
2. Clear the cache
Your computer may be 'remembering' a previous incorrect login.
If you are using Google Chrome, to clear the cache press Ctrl + Shift + Del, then select below:
For any other browsers, follow the instructions in this article:
3. Password re-set
Try resetting your password using the "Password forgotten" link below from the login screen.
A new password must be 8 characters long, it must have 1 character as a Capital letter and it must have 1 character as a number. e.g. Joeblog1
4. Got past the first screen but then nothing happens?
Check your Administrator has given you the appropriate Roles.
Still stuck? Call or email the Support Team 0800-10-23-56 firstname.lastname@example.org