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How do I deal with product discontinuation

If your product is already loaded and published to Foodstuffs on the National Product Catalogue, simply load an end-availability date against all levels of the product hierarchy. You don't need to put this through ProductFlow - just update NPC.

If your product is NOT loaded in the NPC, Foodstuffs expectation is that you communicate the discontinuation via direct communication to your Foodstuffs contacts at the relevant region/s (SI or NI), who then flag the product as deleted in their regional systems.

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